Support
Last updated September 30, 2026
Contact us
Email support@servli.com and we will reply within one business day. For a problem with a job, include the job number shown in the app (for example J-1042).
Payments and escrow
When you accept a quote, you pay the full amount and Servli holds it. When the business marks the job complete you have 48 hours to confirm or open a dispute; if you do nothing, the payment releases to the business automatically.
Disputes
Open a dispute from the job in the Jobs tab before the 48 hours end. Choose a reason and add photos. The payment stays frozen while we review the case, and we release it, refund part of it or refund it in full.
Your account
Sign in with your phone number, your email or Google. To delete your account and data, open Account → Delete Account in the app, or visit servli-five.vercel.app/account/delete. See the Privacy Policy and Terms of Service.
For businesses
Payouts go to the bank account you connect during payout setup, after each job is released. Plans can be changed or cancelled any time in the app; a cancellation takes effect at the end of the billing period.